Frequently Asked Questions

Where is Interstate Storage? Interstate Storage is located at 16345 Kenyon Ave in Lakeville, MN 55044. Find us near Interstate 35 and just minutes away from surrounding areas such as Burnsville, Buck Hill, Eagan, and Bloomington. For Directions Click Here: Interstate Storage Lakeville
What types of leases are available? We offer month-to-month leases so tenants are able to keep their unit short or long-term.
How do I pay my storage bill? You can pay your storage bill by going online every month using a debit or credit card, stopping in the store, or giving us a call and we can process the payment over the phone. Auto pay is also available.
Am I able to use dollies or carts? We have dollies and carts for tenants to load and unload their belongings with ease.

What does climate controlled mean? Climate controlled means maintaing a stable temperature and humidity level in your storage unit. Unit's that are climate controlled are good for:
  • Antiques, especially wood furniture
  • Musical instruments and Vinyl Records
  • Mattresses and Furniture
  • Books, magazines, Art, Electronics
  • Important documents
How do you use your locks? Our locks are key-less locking, which means you only need the key to unlock the unit. Please take a look at this video we created of how to unlock and lock your unit with our cylinder locks. Click Here

Is the facility under video surveillance? Yes. Our video cameras help us monitor the facility 24/7. We do our best to create a safe and sound facility for our tenants.
Are the units drive-up accessible? All of our ground floor units are drive-up accessible.

How do I know what size unit I need? Our storage calculator will help you determine the size you will need. Stop into the store and one of our facility members will show you what the unit sizes look like.
What am I NOT ALLOWED to store? Tenants are not allowed to store living animals, gasoline, explosives, flammables, and hazardous materials. Give us a call or read through your rental agreement if you have additional questions about a specific item.

What are your office hours? Our office hours are: Monday-Friday 9:30am-6:00pm, Saturday 8am-5pm and Sunday 10am-4pm

When can I access the facility? The facility access hours are 6am-9pm 7 days a week.

Can I store a passenger vehicle in a unit? Yes! We have two sizes that you are able to store a vehicle in. The sizes are 10x25 and 10x20. Call today for more information. 952-242-0800

Do I need insurance on my storage unit? Yes! Your storage unit must be insured at all times. We have two policies we recommend through us, or if you have homeowners or renters insurance that covers off-site storage you may use that. If you use your own policy, we need to be added as an additional interest, so we are notified if the policy cancels, changes, or expires. Give us a call for more information.

Rules and Regulations